E-file rejection errors 0501 or SEIC-F1040-501-01

Get your children's Social Security cards and then follow these steps to make sure their information was entered correctly:

1. Open your return in TurboTax, and then click the Personal Info tab.
2. Continue until you reach the Your Personal Info screen.
3. Next to About Your Dependents (you may need to scroll down), click Edit.
4. Click Edit next to the first child listed on the Your Children and Others You Support screen.
5. Proceed through the interview, making sure that the child's Name and Social Security number exactly matches the information on their Social Security card.
   • If the information is wrong, correct it.
6. Continue until you're back at the Your Children and Others You Support screen. Repeat Steps 4-6 for any additional children.

If you made any corrections, click Done and then e-file your return again.

Otherwise, if you verified that the info you entered is correct, proceed to Next Steps, below.

If you verified that the information you entered into TurboTax exactly matches your children's Social Security cards, your next step is to call the Social Security Administration (SSA) at 1-800-772-1213 to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.

In the meantime, you can either e-file your return again or file a paper return.

If you e-file again, the IRS will probably accept it this time, but they'll process your return manually as if it were a paper return. This could add another 1-2 week delay to your refund.