TurboTax Support

How long does it take to download TurboTax?

Download times depend on your ISP, your connection speed and modem, the download file size, and the quality of your phone line if using DSL or dial-up.

Wired broadband connections, such as cable or DSL, are much faster than dial-up and more stable than wireless connections. This speed and stability greatly reduces the chances of file corruption during the download.

For these reasons, we recommend a wired broadband connection when downloading and using TurboTax CD/Download software.

The table below shows estimated download times.

Version File Size Cable DSL Dial-up
Mac: TurboTax federal 86 MB 5 min, 35 sec 7 min, 25 sec 5 hrs, 41 min
Mac: TurboTax state 22 MB* 1 min, 25 sec 1 min, 53 sec 1 hr, 27 min
Win: TurboTax federal 84 MB 5 min, 28 sec 7 min, 15 sec 5 hrs, 33 min
Win: TurboTax state 26 MB* 1 min, 45 sec 2 min, 14 sec 1 hr, 43 min
 

Note: Estimated times are based on connection speeds of 2.048 Mbps, 1.544 Mbps, and 33.6 Kbps for cable, DSL, and dial-up, respectively. Your actual connection speed may be higher or lower. You can search the Internet for the phrase "test connection speed" to find sites that will help you to determine your actual connection speed.

*File sizes vary by state. Times given are based on the largest state program (New York individual).

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