TurboTax Support

Error 19155259954

Error 19155259954 may occur when attempting to open your return in TurboTax for Windows.

Solution

  1. Close TurboTax.
  2. Using Windows Explorer, navigate to the TurboTax Forms directory (the default path is C:\Program Files\TurboTax\Premier 2011\Forms).
  3. Click and drag the Lai_11 folder to your desktop.
  4. Reopen your return in TurboTax, click the Personal Info tab, and proceed to the Your Personal Info screen.
  5. Click the Edit button in the first section, About You.
  6. Remove the dashes in the Social Security Number field and press the Tab key. Your Social Security number will re-display with the dashes.
  7. From the File menu, choose Save As and then save your return with a new name (for example, by adding New to the beginning of the file name).
  8. Close TurboTax.
  9. Reverse Step 3 by dragging Lai_11 back to its original location.
  10. Reopen TurboTax and then open the file you saved in Step 7 by choosing Open Tax Return from the TurboTax File menu.
  11. Walk through your return again to make sure everything is correct.
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