Access 2011 or Earlier Tax Returns

As long as you completed your most recent return using TurboTax Online Basic, Deluxe, Premier, or Home & Business, you can retrieve PDF copies of all your completed TurboTax Online returns on file.

Completed means you paid the TurboTax Online fee by credit/debit card, refund processing services, or Service code. Finished but unpaid returns are not complete.

1. Go to the TurboTax homepage.
2. At the top-right of the webpage, you'll see the words My TurboTax to the left of a large, orange Sign In button. Click My TurboTax.

   

3. Then, if you are not already signed in, you will be prompted to enter your username and password.
4. On the next screen, toward the bottom-left of the page, click the gray Tax Returns button.

   

Don't see your past-year PDF file?

• Sign out and then repeat these steps using your prior-year login(s); or
• Try retrieving your PDF file by clicking here and accessing our alternative login site; or
• Click here for additional help.

Unlike fuller-featured versions of TurboTax Online, our Federal Free Edition product does not include ongoing access or PDF copy retrieval of completed TurboTax Online returns. This is true even if you paid an extra fee in Federal Free Edition, for example if you chose to file a state return.

If you need a copy of your prior-year return prepared through TurboTax Online Free Edition, here are several options:

• Complete your 2012 return using TurboTax Online Basic, Deluxe, Premier, or Home & Business to immediately enable access to all your TurboTax Online returns on file.
• Request a free transcript of your federal return from the IRS. A transcript is used to verify income and some financial institutions accept it as a substitute for your original tax return. Click here for instructions or see IRS Tax Tip 2011-13 for more details.
• Order an exact copy of your tax return, including all attachments, from the IRS for $57.00. See IRS Tax Topic 156 for complete instructions.

Click here and sign in to access your prior-year Freedom Edition or SnapTax return.

• If you have forgotten the answer to your security question or have other issues logging into your Online Account, please contact support by clicking the Contact Us link on this page.
• Can't find the return you're looking for? Click here for more options.

Unlike TurboTax Online, we are unable to store tax returns that were prepared in TurboTax CD/download software because the data is stored locally on your hard drive. E-filing does not create archive copies on our servers.

Here's how to obtain your prior-year tax return if it was prepared in the CD/download software:

1. Search your computer for your tax return file.
   • Follow the steps for Windows or Macintosh.
2. After locating your file on your computer, open your tax return using the same tax-year version of TurboTax (for example, open your 2010 return in the TurboTax 2010 program, not TurboTax 2011 or 2012). Otherwise, you'll get Error 539.

Lost or misplaced your prior-year CD or download? Click here for replacement options.

You sure can! Here are two ways you can request a copy of a tax return that you previously filed with the IRS:

1. Request a free transcript of your federal return from the IRS. A transcript is used to verify income and some financial institutions accept it as a substitute for your original tax return. Click here for instructions or see IRS Tax Tip 2011-13 for more details.
2. Order an exact copy of your tax return, including all attachments, from the IRS for $57.00. See IRS Tax Topic 156 for complete instructions.