Error 1304: Error writing to file
Updated: 11/18/2011
Article ID: SLN12333
Error 1304: Error writing to file occurs when updating TurboTax.
Possible Causes
- You're not logged in as an administrator.
- An anti-virus, anti-malware, firewall, desktop search or backup program is interfering with Windows Installer.
- You don't have enough free space on your hard disk(s).
- Folder permissions are set incorrectly:
- The SYSTEM group on your computer does not have Full Control privileges for the directory being updated.
- The Everyone group on your computer does not have Full Control privileges for the directory being updated.
- The Windows Installer system component is not installed correctly.
Solution
Follow these steps:
- Log in as a computer administrator.
- Exit all running programs and close browser windows.
- Temporarily turn off anti-virus, anti-malware, firewall, desktop search or backup programs you've installed.
- Update TurboTax.
If the error occurs again, restart your computer, and then repeat the steps above.
If the problem persists
Clean up your hard drive, and then install (or update) TurboTax.
And if that doesn't work, download the Windows Installer.
