Special guidance for first-time users
TurboTax works like a GPS, walking you step by step through your taxes, with guidance designed especially for people who are new to tax software. We ask you questions in plain English and put your answers on the right tax forms. Then, just e-file or print your tax return. It’s that simple.
All the help you need
Answers to your questions are just a click away in the TurboTax Help Center:
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Free live tax advice
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Ask the community
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FAQs and answers
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Technical Support
Free product support from our Customer Care representatives is just a phone call away (Basic and above).
Make the switch to TurboTax.
Save money AND get all the help you need, without ever leaving home.
| TurboTax | Leading Tax Store |
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Asks you questions and fills in the right tax forms |
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Gets you every deduction and credit you deserve |
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Easily handles major life changes that can affect your taxes |
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Free tax advice from experienced tax experts who are all CPAs, Enrolled Agents, or Tax Attorneys1 |
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In the unlikely event of an audit, get free audit guidance2 year-round from a tax professional |
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Prepare and file your taxes on your schedule, anytime, 24/7 |
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Saves you an average of $100 or more in preparing your taxes3 |
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Saves you from additional form-by-form charges |
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TurboTax prepared more federal tax returns last year than the leading tax store.4
Help Me Choose the Right TurboTax
1 Live tax advice service is free and available year-round by phone and online for questions on 2011 U.S. Federal and State tax returns (restrictions apply). Service, experience levels, hours of operation and availability vary and are subject to change without notice. Tax Attorneys are not providing legal advice and are authorized under IRS Circ 230 to provide tax assistance and tax advice.
2If you received an audit letter based on your 2011 TurboTax return and are not satisfied with how we handled your situation, we’ll refund the applicable TurboTax federal and/or state purchase price you paid. TurboTax Federal Free Edition customers are entitled to payment of $14.95 and a refund of your state purchase price paid.
3Based on 2010 reported company and survey data for personal returns. Actual savings vary based on tax situation.
4Based upon industry, historical and publicly available data for 2010 returns in the U.S.