When you do your taxes with TurboTax, you never go it alone. We give you all the help and guidance you need to get your maximum refund. We offer a variety of tax help and support options, so you can choose the one that best fits your needs.
Get Answers to Your Tax Questions, Anytime
With the TurboTax Live Community, you can ask questions online and get help from tax experts and others in the TurboTax community. It’s an easy way to get answers to your questions about deductions, credits, investments, home ownership, and just about any topic you’d like to know more about.
We Provide Tax Help on Every Screen
In addition to step-by-step guidance, TurboTax provides plain-English answers to commonly asked tax questions on every screen. We’ll give you easy-to-understand explanations of specific tax topics as well as tips for keeping more money in your pocket.
Free Product Support 24/7
Got a TurboTax product question? No problem! We offer several different ways for you to get the help you need, when you need it. You can:
- Get fast answers via e-mail, phone, or live chat from support specialists who know TurboTax inside and out. (Phone support not available with Free Edition.)
- Ask Tina. This interactive chat tool lets you ask questions about TurboTax then guides you to the correct answer. It’s available 24/7 and it’s FREE.
- Visit our Support page to quickly find answers by topic (from installing TurboTax to printing and efiling your tax return), or search by keyword. Either way, you’ll get the answers you need, fast.

