We’ve got you covered.
In the unlikely event you receive an audit notice from the IRS, TurboTax is here year-round to help you. We provide a variety of resources to guide you and give you peace of mind.
Audit Support Guarantee
Our TurboTax Audit Support Guarantee* provides FREE audit guidance from a trained
tax professional to help you understand why the IRS contacted you and to answer your audit
questions. Forget the guesswork and let our experts help you with:
2. FREE answers to your audit questions, year-round
3. FREE assistance on what to expect and how to prepare
Got a letter from the IRS? If you prepared your taxes with TurboTax, you can connect with an expert by visiting our Support page and clicking "Contact Us."
Free Audit Support Center
Our FREE Audit Support Center download was created by expert tax professionals to make it easy for you to identify the exact type of IRS letter you received and how to respond. Included free with all TurboTax personal tax products, it provides comprehensive step-by-step guidance you can use at any time. It will also help you find out why the IRS contacted you, determine what it means and prepare your next steps.
Audit Risk Meter
The TurboTax Audit Risk Meter gives you a visual indication of possible audit risk based on situations in your tax return that may trigger an audit. It will show whether your risk is high or low and provide trips to help reduce your chance of an audit. This is included FREE with all Deluxe, Premier, and Home & Business products.
TurboTax Audit Defense provides full-service audit representation by a trained tax professional. We have teamed up with TaxResources Inc. to provide this audit representation service for those people who want to know that everything will be handled on their behalf, in the unlikely event of an audit. You will never have to meet with the IRS unless you want to (fees apply).
If you are a registered user of TurboTax 2012 and you receive an audit letter from the IRS or State Department of Revenue relating to your 2012 TurboTax return, then Intuit will provide free year-round audit guidance (what to expect and how to prepare) from a tax professional, to help answer your audit questions. Audit Support Guarantee covers both Federal and State audit letters and/or notices. If you are not satisfied with how your situation was handled, then you are entitled to a refund of the applicable purchase price paid by you for the federal and/or state TurboTax 2012 product your purchased. TurboTax Federal Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. Claims must be submitted within sixty (60) days of the date you received your audit guidance, but no later than June 17, 2016 (3 years). All other fees are excluded including, electronic filing fees, Audit Defense, Refund Processing Service and technical support fees. This Guarantee cannot be combined with any other Guarantee. Excludes TurboTax Business (forms 1065, 1120, 1120S, and 1041).
To qualify, you must successfully efile, print and mail your individual federal or state income tax return (with paid or qualifying free federal return) using TurboTax 2012. Claims must be submitted to Intuit within sixty days of the date you received your audit guidance by submitting a claim with the following documents (1) Audit Support Guarantee Claim Request Summary, (2) copy of your TurboTax proof of payment, and (3) IRS or State audit letter. Send it via U.S. Postal service to Intuit Inc., Returns Department, PO Box 19004, Greenville, SC, 29602, or send it via UPS to Intuit Inc., Returns Department, 112 Hidden Lake Circle, Duncan, SC, 29334. Please use a traceable mailing method and maintain copies of submitted items for your records. Claims of non-payment will require photocopy substantiation of all required items. Please allow up to 6 weeks for processing and delivery. If after 8 weeks you have not received your check, contact us. To validate your claim, and as a precondition of refund payment, Intuit may require your TurboTax 2012 data file and/or other supporting information such as copies of your printed tax returns.
The TurboTax Audit Risk Meter is available in TurboTax Deluxe, TurboTax Premier and TurboTax Home & Business.
Audit Defense is available for purchase from within any TurboTax product for an additional fee.
Service provided by TaxResources, Inc.; additional fees apply.