Audit Support Included FREE with All TurboTax Tax Products

If you are a registered user of TurboTax 2011 and you receive an audit letter from the IRS or State Department of Revenue relating to your 2011 TurboTax return, then Intuit will provide free year-round audit guidance (what to expect and how to prepare) from a tax professional available by phone or chat, to help answer your audit questions. Audit Support Guarantee covers both Federal and State audit letters and/or notices. If you are not satisfied with how your situation was handled, then you are entitled to a refund of the applicable purchase price paid by you for the federal and/or state TurboTax 2011 product your purchased. TurboTax Federal Free Edition customers are entitled to payment of $14.95 and a refund of your state purchase price paid. Claims must be submitted within sixty (60) days of the date you received your audit guidance, but no later than June 17, 2015 (3 years). All other fees are excluded including, electronic filing fees, Audit Defense, Refund Processing Service and technical support fees. This Guarantee cannot be combined with any other Guarantee. Excludes TurboTax Business (forms 1065, 1120, 1120S, and 1041).

To qualify, you must successfully efile, print and mail your individual federal or state income tax return (with paid or qualifying free federal return) using TurboTax 2011. Claims must be submitted to Intuit within sixty days of the date you received your audit guidance by submitting a claim with the following documents (1) Audit Support Guarantee Claim Request Summary, (2) copy of your TurboTax proof of payment, and (3) IRS or State audit letter. Send it via U.S. Postal service to Intuit Inc., Returns Department, PO Box 19004, Greenville, SC, 29602, or send it via UPS to Intuit Inc., Returns Department, 112 Hidden Lake Circle, Duncan, SC, 29334. Please use a traceable mailing method and maintain copies of submitted items for your records. Claims of non-payment will require photocopy substantiation of all required items. Please allow up to 6 weeks for processing and delivery. If after 8 weeks you have not received your check, contact us. To validate your claim, and as a precondition of refund payment, Intuit may require your TurboTax 2011 data file and/or other supporting information such as copies of your printed tax returns.

The TurboTax Audit Meter is available in TurboTax Deluxe, TurboTax Premier and TurboTax Home & Business.

Audit Defense is available for purchase from within any TurboTax product for an additional fee.
Service provided by TaxResources, Inc.; additional fees apply.